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Frequently asked questions

Answers about the signed PDF, sending it to your supplier and corrections.

Learn what an EAN code is, how it differs from a meter number and what to do if you do not have it.

Record visible electricity and gas readings on the transfer date and identify the relevant registers.

Indicate a production installation and record the visible consumption and injection readings.

Record the date and meter readings as accurately as possible, keep evidence and report the situation to your supplier.

Create two separate documents for the address you leave and the new address.

Choose the region and your role. You can invite the other person afterwards.